Firecracker Sports must be notified before of any item is returned or exchanged.
To set up a return or exchange email Don@firecrackersports.com.
Clothing items may be returned within 30 days as long as they are new and unused.
Damaged or defective items may be returned within 14 days of receipt of shipment or local pick-up.
Wood bats from Dove Tail have a 60 day manufacturers warranty. (See https://dovetailbat.com/pages/warranty for further details.)
Please allow 14 business days for your return to be processed. Once processed, refunds can take up to 10 business days to reflect in your account.
We do not refund original shipping and handling on an order unless an item was defective or damaged and it is not being exchanged.
You are responsible for return shipping and handling on all returns. However if return is due to being a damaged or defective item, once item is confirmed damaged or defective shipping and handling will be credited to your account.
Who do I contact about a question I have about my order?Coach Admin2020-03-20T06:04:37-04:00
You may email Firecracker Sports at email@example.com with any questions relating to an order.
Please place your order number, date of order and telephone number in the corresponding email.
Please allow 48 hours for a response.
The health and safety of our student athletes, families, staff and college coaches who attend Firecracker Sports’ events has always been our greatest priority.
We are monitoring the status of COVID-19 (Coronavirus) from the Centers for Disease Control and Prevention (CDC) and WHO (World Health Organization) daily. Also our monitoring includes the state and local health officials in the communities we are hosting events for the next several months.
We want to be back on a baseball field as much as you do but the health and safety of everyone including our loved ones is paramount. We will be reviewing our events again on May 4th when a determination will be made about our Memorial Day event. All other events are expecting to be played as scheduled. We will notify you about any changes, if needed through email along with our website should the need arise.
That being said…If there is anything we can do to help you, your program or any uncommitted players in your program get noticed please let us know during these difficult times.