Firecracker Sports must be notified before of any item is returned or exchanged.
To set up a return or exchange email Don@firecrackersports.com.
Clothing items may be returned within 30 days as long as they are new and unused.
Damaged or defective items may be returned within 14 days of receipt of shipment or local pick-up.
Wood bats from Dove Tail have a 60 day manufacturers warranty. (See https://dovetailbat.com/pages/warranty for further details.)
Please allow 14 business days for your return to be processed. Once processed, refunds can take up to 10 business days to reflect in your account.
We do not refund original shipping and handling on an order unless an item was defective or damaged and it is not being exchanged.
You are responsible for return shipping and handling on all returns. However if return is due to being a damaged or defective item, once item is confirmed damaged or defective shipping and handling will be credited to your account.
Who do I contact about a question I have about my order?Coach Admin2020-03-20T06:04:37-04:00