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shop2020-04-02T18:10:21-04:00

PRODUCTS FROM THE BEST VENDORS

SHOP FAQs

What is your refund, exchange and shipping policy?2020-03-20T05:59:31-04:00

Refunds and Exchanges:

  • Firecracker Sports must be notified before of any item is returned or exchanged.
  • To set up a return or exchange email Don@firecrackersports.com.
  • Clothing items may be returned within 30 days as long as they are new and unused.
  • Damaged or defective items may be returned within 14 days of receipt of shipment or local pick-up.
  • Wood bats from Dove Tail have a 60 day manufacturers warranty.  (See https://dovetailbat.com/pages/warranty for further details.)
  • Please allow 14 business days for your return to be processed.  Once processed, refunds can take up to 10 business days to reflect in your account.
  • We do not refund original shipping and handling on an order unless an item was defective or damaged and it is not being exchanged.
  • You are responsible for return shipping and handling on all returns.  However if return is due to being a damaged or defective item, once item is confirmed damaged or defective shipping and handling will be credited to your account.
Who do I contact about a question I have about my order?2020-03-20T06:04:37-04:00
  • You may email Firecracker Sports at don@firecrackersports.com with any questions relating to an order.
  • Please place your order number, date of order and telephone number in the corresponding email.
  • Please allow 48 hours for a response.